Returns and Exchanges:
Items can be returned for store credit only issued in the form of a gift certificate. We cannot issue refunds.
All returns must be made within 30 days of purchase.
Returned items must remain unwashed and unworn with tags still attached. When possible, please provide a store receipt.
Shipping is non-refundable, unless the error was made by us (missing/damaged/incorrect items).
We offer exchanges for the SAME item but in a different SIZE. Please note that the exchange is subject to availability.
Gift Certificates/Store Credit:
If the item you choose is of greater value than the returned item, an additional form of payment will be required at checkout.
If the item you choose is of lesser value than the returned item, you will receive the remaining balance in the form of a gift certificate/store credit.
Your use of the gift certificate constitutes your agreement to our Return Policy above. Boutique on Pomfret reserves the right to modify the policies on this site at any time.
At Boutique on Pomfret, our first priority is customer satisfaction. If you are not completely satisfied with your purchase, we will do everything we can to correct the issue.